24/7 Emergency

(407) 808-9239
Restorative Pros, Inc. — Water, Fire & Mold Remediation

Frequently Asked Questions

Everything Central Florida homeowners and businesses ask us about the restoration process.

FAQ

Your questions, answered

Still have a question? Call us any time at (407) 808-9239.

What are your service areas?

We are based in Oviedo, FL and serve the greater Central Florida area — including Orlando, Kissimmee, Sanford, Cocoa, Titusville, and the surrounding Seminole, Orange, Osceola, Volusia, and Brevard county communities.

How do you determine pricing for your services?

Every loss is different, so we inspect the damage and provide a detailed estimate using industry-standard Xactimate software. We offer vendor-friendly pricing, discounts for self-paying customers, and direct insurance billing.

How do I get in contact with you?

Call us any time at (407) 808-9239 for 24/7 emergency response, or request a free estimate through our contact form. Our office hours are Monday–Friday, 7 AM to 5 PM.

Do you offer 24/7 emergency service?

Yes. Disasters don’t wait for business hours, so we provide around-the-clock emergency response for water, fire, storm, and biohazard emergencies.

Are you licensed and certified?

Yes. We are a Florida state-licensed mold remediation company (License #MRSR4063) and our technicians follow IICRC industry standards.

Will you work directly with my insurance company?

Yes. We document every loss thoroughly and bill your insurance directly, and we offer discounts for self-paying customers as well.

What types of damage do you restore?

We handle water damage, fire and smoke damage, mold, storm and hurricane damage, biohazard situations, and full reconstruction — for both residential and commercial properties.

How soon should I call after water or fire damage?

Immediately. Water can cause mold growth within 24–48 hours, and soot becomes more corrosive over time. The faster we begin mitigation, the less damage your property sustains and the lower the overall cost.

Do you provide free estimates?

Yes. We provide a free, no-obligation estimate and document the loss with Xactimate so you and your insurer have a clear, itemized scope of work.

Have damage right now? Let’s get started.

Call for immediate 24/7 emergency response, or request a free, no-obligation estimate.